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Owned and operated by VitaLuxe Living, our team is ready to help with orders, product questions, or finding the right wellness solution.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly from the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If your red light therapy mat, massage chair, or other product does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.
Can I exchange a product for a different model?
We are happy to help with exchanges within the return window. Please contact our team with your order number and the product you would like instead, and we will walk you through the next steps.
How do I choose between different wellness products?
It depends on your goals. Red light therapy mats and infrared saunas are designed to support recovery and relaxation, while compression boots focus on circulation and post-activity comfort. Our team can help you find the right fit for your routine.
Do your products require any special setup or installation?
Most of our products, including red light therapy mats and compression boots, are designed for simple at-home use with minimal setup. Infrared saunas and massage chairs may have specific space or power requirements, which are detailed on each product page.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Shop with confidence knowing eligible products are backed by our return policy.
